Refund policy
1. Right of Withdrawal
You may request a return within 7 calendar days after receiving your order.
Conditions:
- Product must be unused
- Original packaging intact
- All items and accessories included
2. Defective or Damaged Products
If you receive a defective or damaged product, contact us within 7 days of delivery.
After review, you may choose:
- Replacement
- Full refund
3. How to Request a Return
To initiate a return, please email:
📧 contact@lerituelhealthcare.com
Include:
- Full name
- Order number
- Reason for return
- Photos (if applicable)
4. Refund Process
Once approved:
- Credit card: refund processed according to your provider
- Other methods: refund issued within up to 30 days
5. Shipping Costs
- Defective product returns: free
- Other cases: shipping costs may be the customer’s responsibility